For Patients

Opening Times

Monday: 08:30 - 17:30

Tuesday: 08:30 - 17:30

Wednesday: 08:30 - 17:30

Thursday: 08:30 - 17:30

Friday: 08:30 - 17:30

Saturday: 09:00 - 13:00

Sunday: Closed

Tel: 0151 556 5820 This email address is being protected from spambots. You need JavaScript enabled to view it.

Opening Times

Monday: 08:30 - 17:30

Tuesday: 08:30 - 17:30

Wednesday: 08:30 - 17:30

Thursday: 08:30 - 17:30

Friday: 08:30 - 17:30

Saturday: 09:00 - 13:00

Sunday: Closed

The Clatterbridge Cancer Centre
NHS Foundation Trust
Clatterbridge Road
Bebington, Wirral CH63 4JY

Tel: 0151 552 1837

For Patients

PharmaC (The Clatterbridge Pharmacy Ltd) commenced operations December 2013. Since opening, 98% - 100% of patients were very satisfied / satisfied with the new service also 83% of patients waited less than 10 minutes and no patients waiting more than 30 minutes.

Some Comments from our patients are:

“Good to have a pharmacy at The Clatterbridge Cancer Centre"
"Great set-up and very professional”
“Excellent! Lovely atmosphere and friendly staff"
"Very helpful, efficient and went out of way to explain the medicines"

In this time, PharmaC has continued to develop its range of services for The Clatterbridge Cancer Centre patients, staff and visitors. PharmaC takes patient feedback seriously and these are some of the changes you have suggested and we have made:

No signs in cancer centre to PharmaC - New wayfinding signage are being designed and will be put up around the cancer centre.
Not enough chairs in waiting area - We increased the number and type of chairs from two to six.
The entrance door is not automatic - We installed a motorised door in January 2015.
No clock in waiting area - We installed a clock in January 2015.

Frquently Asked Questions
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What is PharmaC?

PharmaC is a specialist pharmacy for cancer patients provided on site at The Clatterbridge Cancer Centre. In addition to traditional pharmacy services, PharmaC provides specialist cancer dispensing services to help patients manage their healthcare and medicines in one place.

Can I collect my GP prescriptions at PharmaC?

Currently PharmaC does not hold a community pharmacy contract. Without this contract we are not able to dispense prescriptions you get from your family GP. We would like to be able to offer this service in the future so we are currently looking in to this.

Will I need to pay for my prescriptions?

NHS patients treated for cancer at The Clatterbridge Cancer Centre do not have to pay for their prescriptions from PharmaC.

Cancer patients are exempt from ALL prescription charges (not just those dispensed at PharmaC for cancer) dispensed on or after 01 April 2009. This means all cancer patients do not have to pay for their prescriptions at any community pharmacies after this date.

What happens when I run out of my medicines?

At your clinic appointment, your consultant or member of their team will go through your treatment plan and discuss plans for follow-up appointments. If a hospital outpatient form is issued, this will need to be taken to PharmaC for dispensing. A copy of the form will also be given to you to pass on to your GP for information as well as to facilitate repeat prescriptions of long term medicines.

Your cancer medicines and some specialist treatments will continue to be supplied from The Clatterbridge Cancer Centre. If you are taking other medication, these will continue to be prescribed by your GP and supplied through your normal community pharmacy.

Can I buy over-the-counter medicines from PharmaC?

PharmaC sells a range of over-the-counter medicines to the public. We also stock specialist aids for cancer patients, such as digital thermometers, portable bidets and medicine support aids.

Can a relative or friend collect my prescription for me?

For safety reasons, patients must collect their own medicines from PharmaC. PharmaC will only give the medication to a representative in exceptional circumstances.

PharmaC has been an extremely successful development for the Trust and has consistently delivered improved services for our patients.

Graham Aitken

Chairman

PharmaC

Where To Find Us

The Clatterbridge Cancer Centre
NHS Foundation Trust
Clatterbridge Road
Bebington, Wirral CH63 4JY

Tel: 0151 556 5820

Directions

Parking

Opening Times

Monday: 08:30 - 17:30

Tuesday: 08:30 - 17:30

Wednesday: 08:30 - 17:30

Thursday: 08:30 - 17:30

Friday: 08:30 - 17:30

Saturday: 09:00 - 13:00

Sunday: 10:00 - 13:00

Disabled access to the pharmacy is available via both entrances. If disabled customers require any assistance with using any of our services, please contact the PharmaC team.

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